GENERAL QUESTIONS -
All payments must be made through Paypal. You do not need a Paypal account to use Paypal. 7.75% sales tax will be added to orders placed from within and/or shipped to California. All sales are final.
More detail is listed below, but for U.S. customers the shipping rate is $6.00.
We do give a refund if shipping ends up being less than the flat rate.
We offer free shipping on all U.S. orders over $50.
If you receive your order with any damages, we will do our best to replace it with the same item. If the item is no longer available, we will contact you to discuss different options.
Orders will ship within 3-5 business days as they are placed, subject to any unforeseen circumstances or events. Most of the time, if you place an order by 8PM (pacific time) we will do our best to get your package mailed out on the next business day. We also wait for Paypal payments to clear before shipping.
Email us!
SHIPPING INFORMATION -
We only ship to the U.S. and Canada at this time.
FLAT RATE - $6.00
Free shipping on all orders over $50.
Insurance is available upon request for an additional fee.
Please contact us if prefer to have your order shipped first class (only available for packages less than 1 pound).
- CANADA
FLAT RATE - $8.50
For Canadian customers, the main shipping option is now First Class. If you would like to have your order shipped Priority, email us and we will get back to you with a shipping quote. The following rates are all conditional on all the items fitting in one box and weighting less than 4 pounds. After 4 pounds, we have to use Priority Mail. We will notify you if this happens. Insurance is also available upon request.
First class - 2-5 weeks delivery time
Priority - 6-10 days delivery time
Any custom duties, fees and/or taxes are the responsibility of the customer. We are not responsible for any packages that are opened or damaged by customs.
Insurance is available upon request for an additional fee.